Privacy Policy

1. Information We Collect

When you use palgharplots.in, we may collect the following information, depending on how you interact with the site:

• Contact details you provide through our enquiry, contact, or property-listing forms — including your name, phone number, and email address.
• Property details you submit if you use our Sell Property form, including location, plot area, document status, survey/gat number, and expected price.
• Enquiry preferences such as which location, budget range, or purpose (buying, selling, general enquiry) you select on our forms.
• Communication history from any WhatsApp, phone, or email conversation you initiate with us through the site.
• Technical information such as your browser type, approximate location (city-level), and pages visited, collected automatically through standard analytics tools.

We do not knowingly collect sensitive personal information such as financial account details, government ID numbers, or biometric data through this website. Please avoid sharing such information in any form field or message to us.

2. How We Use Your Information

We use the information you provide to:

• Respond to your enquiries about plots, land, or our services;
• Match you with relevant property listings based on your stated budget, location preference, and purpose;
• Process property listings submitted through our Sell Property form, including sharing relevant details with prospective buyers where you have expressed intent to sell;
• Improve our website and services based on aggregated, non-identifying usage patterns;
• Comply with legal obligations where applicable.

We do not use your information for automated decision-making that produces legal or similarly significant effects on you.

3. WhatsApp & Third-Party Communication

Several forms on this website — including our enquiry form, Sell Property form, and Contact form — are designed to open WhatsApp with your submitted details pre-filled, so that you can send them directly to our team. Please note:

• Messages sent via WhatsApp are subject to WhatsApp's own privacy policy and terms, operated by WhatsApp LLC / Meta Platforms, Inc., which we do not control.
• We access WhatsApp messages sent to our business number in order to respond to your enquiry. These messages are retained on our device and WhatsApp Business account for as long as reasonably necessary to service your enquiry.
• If you contact us via phone call, email, or WhatsApp directly rather than through a website form, the same principles in this policy apply to any information you share with us.

4. Sharing With Third Parties

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share limited information in the following circumstances:

• Prospective buyers or sellers: If you submit a property through our Sell Property form, relevant non-sensitive details (such as location, area, and indicative price) may be shared with genuinely interested buyers we work with, in order to facilitate a transaction. We will not share your phone number or personal contact details with a third party without informing you first.
• Service providers: We may use third-party website hosting, analytics, or communication tools that process data on our behalf, solely to operate this website and respond to enquiries.
• Legal requirements: We may disclose information if required by law, court order, or governmental request.

5. Cookies & Analytics

This website may use standard analytics tools (such as Google Analytics or similar services) to understand how visitors use the site — for example, which pages are most viewed or which locations attract the most interest. These tools may set cookies or use similar technologies to collect anonymised, aggregated usage data. You can disable cookies through your browser settings; doing so should not affect your ability to browse the site, though some features may not function as intended.

6. Data Retention

We retain enquiry and contact information for as long as reasonably necessary to respond to your enquiry, complete a transaction you have engaged us for, or comply with legal, accounting, or reporting obligations. Property listings submitted for sale are retained for as long as the property remains actively listed with us, or until you request removal.

7. Your Rights

You may contact us at any time to:

• Request a copy of the personal information we hold about you;
• Request correction of inaccurate information;
• Request deletion of your information, subject to any legal or legitimate business reasons we may need to retain it;
• Withdraw consent for us to contact you about a specific enquiry or listing.

To exercise any of these rights, please contact us using the details in Section 11 below.

8. Security

We take reasonable technical and organisational measures to protect the information you share with us from unauthorised access, alteration, or disclosure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security, particularly for messages sent over third-party platforms such as WhatsApp, SMS, or email, which are outside our direct control.

9. Children's Privacy

This website and our services are intended for adults seeking to buy, sell, or invest in land and property. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has provided us with personal information, please contact us so we can remove it.

10. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. The "Last updated" date at the top of this page will indicate when the policy was last revised. Continued use of this website after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this privacy policy or how your information is handled, please reach out to us:

• Phone / WhatsApp: +91–9512100588
• Email: palgharplots@gmail.com
• Address: Boisar, Palghar District, Maharashtra, India